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Business

Business capabilities and rules for the Lover service.

Capabilities​

  • Match discovery and suggestions
  • Secure messaging and media sharing
  • Profile verification and badges

Key Rules​

  • Privacy-first: opt-in sharing, granular controls
  • Harassment and abuse zero-tolerance; enforcement SLAs
  • Verified profiles get ranking boost; transparent criteria

SLAs​

  • Match suggestions: < 400ms p95
  • Message delivery: < 200ms p95
  • Availability: 99.95%

Success Metrics​

  • Match acceptance rate
  • Conversation retention after first message
  • Report resolution time

Integrations​

  • Moderation provider (images/text)
  • Identity verification (KYC-lite)
  • Push notifications